Frequently Asked Questions

What is a financial wellness benefit?

A financial wellness benefit can be any program that helps employees manage their money better. That could include anything from sessions with a financial coach to matching employee contributions toward retirement.

But at SmartDollar, we believe a financial wellness benefit should help employees build good money habits and eliminate debt—so they can finally take control of their money.

Ultimately, your employees need a plan they can follow that’ll lead to real progress and less money stress. That’s true financial wellness.

Bring financial wellness to your employees today.

Will my employees use SmartDollar?

The companies that see the highest participation and the best results with SmartDollar are the organizations where leaders get involved. That means leaders working the program alongside their team, offering incentives, celebrating small (and big) wins, and sending out SmartDollar email invitations.

But you’re not alone. Your dedicated relationship manager will help you encourage your employees to use SmartDollar—whether they’re in the office, in the field or in front of a classroom. We’ll work together the entire time!

Why should I offer my employees a financial wellness benefit?

Check out these stats from The 2022 SmartDollar Employee Benefits Study:

- 36% of employees have missed work due to a financial problem.
- 45% of employees have been distracted by financial problems at work.
- 51% of employees said money stress has negatively affected their mental health.
- 46% of employees said their mental health has impacted their ability to do their job to the best of their ability.

This is how your employees are currently living. But there’s hope! Because SmartDollar isn’t just any financial wellness benefit. SmartDollar can help employees build good money habits, like creating and sticking to a monthly budget, paying off debt, saving for the future, and building lasting wealth. And when your team isn’t worried about money, they’re free to really be present and productive at work.

How will a financial wellness benefit help my business?

With a financial wellness benefit like SmartDollar, business leaders notice:

• Higher productivity
• Increased engagement
• Lower absenteeism
• Higher retention
• Improved morale
• More competitive recruitment and hiring

Your business can experience these benefits as more employees and leaders participate in SmartDollar and track their progress. Get an idea of how SmartDollar can help your team change their lives with our Financial Turnaround Calculator, a tool that gives you an estimate of the amount of debt paid off and money saved for your industry and company size.

Learn more about employer benefits in SmartCenter

How is SmartDollar different from other financial wellness programs?

SmartDollar isn’t just another financial wellness benefit. It offers life-change and hope for your employees. Here’s how:

Content: We offer educational videos, courses, articles, podcasts and more. Every piece of content comes from financial experts—with real-life experiences and stories—and a proven financial plan that’s changed millions of lives over the past 30 years.

Coaching: Unlimited one-on-one coaching and live group coaching sessions allow your team members to connect with a coach who serves as an accountability partner for them.

We have a variety of coaches—including Spanish-speaking coaches—so your employees can connect with someone they’re comfortable with.

Tools: SmartDollar has tons of built-in money tools to help your employees meet their goals. This includes:

• EveryDollar, our easy-to-use budgeting app
• Ramsey SmartTax so your employees can file taxes for free
• The Debt Snowball Tool to help your employees easily track their debt payoff
• A Retirement Planner so your employees can retire with confidence
• A Mortgage Calculator so your employees can plan for their dream home
• Plus many other money tools and calculators!

Dedicated Relationship Manager: We have real humans here in Franklin, Tennessee, who are dedicated to serving you and your team. Your relationship manager will help you meet your participation goals and be your go-to contact for anything you need.

How will I know my employees are experiencing real life-change with SmartDollar?

SmartCenter is the admin dashboard that tracks how much life-change your employees experience with SmartDollar. Employees collect points for different tasks they complete. These points represent real things like creating a budget, paying off debt, saving money, and other major steps in their debt-free journey.

Also, SmartCenter features the Financial Turnaround dashboard for employers. This dashboard tells you how much collective debt employees have paid off and how much money they’ve saved. Their personal information is protected, so you’ll only see collective numbers.

And SmartCenter does so much more too. See how SmartCenter works for you.